Administration and Office Assistant Interview Questions (UK)
Updated: 2 days ago
Administration roles are found in every UK industry. Employers want people who are organised, reliable and good with people.
Common questions
How do you prioritise a busy to-do list?
Tell me about a time you dealt with a mistake in a document or booking.
Which software are you confident using, such as Excel, Word, Outlook or Teams?
How do you handle confidential information?
How would you deal with a rude caller?
Example answer: prioritising
I list tasks by urgency and impact, check deadlines with my manager when priorities clash, and block time for important work. I review my list at the end of each day so nothing is missed.
Tips
Show accuracy, a professional telephone and email manner and a positive attitude. Mention any systems you have used and how you improved a process.
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