Civil Service Interview Questions and Answers: Success Profiles Explained

Civil Service recruitment uses a framework called Success Profiles. Interviews usually test a mix of behaviours, strengths, experience and technical ability, depending on the job.

Behaviour questions

These ask for examples from your past, such as "Tell me about a time you made a difficult decision" or "Describe a time you worked with others to achieve a goal". Use the STAR method and make your own role clear.

Strengths questions

These are quicker and more instinctive, such as "Do you prefer planning or improvising?" or "What energises you at work?". Answer honestly and give a reason.

Civil Service Behaviours

The Behaviours include seeing the big picture, changing and improving, making effective decisions, leadership, communicating and influencing, working together, developing self and others, and managing a quality service, depending on the grade.

Tips

• Read the job advert and the behaviours listed for the role.

• Prepare one strong example for each behaviour.

• Show how you meet public service values, including integrity, honesty, objectivity and impartiality.

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