Zero-Hours, Agency and Temp Jobs in the UK: Interview Questions, Your Rights and How to Make It Lead Somewhere
Zero-hours, agency and temporary roles can be a lifeline, a flexible option or a stepping stone to something better. They can also be uncertain. Knowing the questions to ask and your rights can make a big difference.
What these jobs are
A zero-hours contract means the employer does not guarantee you any hours, and you do not have to accept the work offered. Agency work means you are placed by a recruitment agency with a client business. Temporary roles are for a fixed period or a particular project.
Questions to ask at interview
How many hours are typically offered, and how much notice is given?
Who is my employer, and who pays me?
What is the pay rate and how often am I paid?
Are there opportunities for permanent roles?
What happens if a shift is cancelled at short notice?
Your rights
Workers on zero-hours and agency contracts are entitled to the National Minimum Wage, paid holiday and protection against discrimination. Agency workers have extra rights after 12 weeks in the same role, such as equal pay and conditions with comparable employees. Exclusivity clauses that stop you working elsewhere on a zero-hours contract are banned. Check current guidance on GOV.UK and ACAS, as the law in this area is changing.
Making it lead somewhere
Be reliable and keep a positive attitude.
Ask for feedback and take on extra tasks.
Tell your manager you are interested in permanent roles.
Keep your CV and records updated with the skills you gain.
Stay organised
Keep copies of contracts, payslips and timesheets. If pay or hours are not as agreed, raise it politely and seek advice from ACAS if needed.
Everyone in this situation feels alone at some point, and you are not. If this helped, share it with someone who is job hunting, and tell us in the comments what has worked for you.
Comments